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National Network of Urgent Care Centers

Terem treats around one million patients yearly at 25 locations, 7 days a week, using a unique and innovative model for various urgent medical cases.

Doctor talking to a patient wearing a mask in a waiting area

Who We Are

Service-Oriented

We believe in a personalized approach focused on listening to patients, ensuring high-quality care and comfort. This personal touch allows us to provide compassionate, efficient medical care.

01

Professionalism

A unique combination of quick responses with short wait times, professional medical procedures, advanced lab tests, and treatment, all under one roof at the highest standards.

02

Revolutionary

Our centers revolutionized urgent medical services in the country, offering fast, accessible care that reduces ER visits by up to 40% and eases hospital overcrowding.

03

Committed

Terem is dedicated to technological excellence and medical innovation. We use the most advanced equipment and implement new technologies to ensure precise, fast, and efficient care for every patient.

04

Personalized Care

We operate with a sense of mission and mutual respect, honoring patients' traditions and religious needs. We provide professional service while respecting and preserving the Sabbath.

05

Collaboration

Terem has agreements with all Kupot Cholim, allowing for affordable treatment. The doctor community has secure access to medical information, ensuring confidentiality and strict data security standards.

06

Our Vision

Lead community emergency medicine, make public healthcare accessible, reduce hospital loads, and save time and money for the health system.

Organizational Values

Excellence

We strive for excellence and continually seek ways to improve care quality and patient health.

01

Professionalism

We believe in professional development and therefore provide ongoing training to all our staff.

02

Teamwork

We work collaboratively to ensure every patient benefits from our best capabilities.

03

Diversity

We welcome people from diverse backgrounds to gain broad perspectives and encourage creativity and innovation.

04

Innovation

We develop medical technology innovations to improve treatment, strengthen Kupot Cholim ties, and reduce wait times.

05

Senior Management

Prof. Nissim Alon

Chairman of the Board

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Natan Appelbaum

CEO

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Daniel Schwarzman

CFO

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Dr. David Zlotnick, CCFP-EM

Chief Medical Office

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Dr. Gabriel Polliack, MHA

VP of Strategic Development

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Tzur Admon

VP of Projects and Technology

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Galit Tzafrir

COO

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Dr. Amir Rubin

Medical Director of the Orthopedic Department

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Dr. Lior Porat

Medical Director of the Imaging Department

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Daniel Lipczer

Head of Medical Workforce

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Yehudit Kitsberg

Head of Paramedical Staff

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Yeru Shoshan

Head of the Imaging System

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Batya Greenwald

Head of Information Systems (IT)

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Emma Azaria

Marketing Director

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Orel Ben Ari

Recruitment Manager

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How It All Began

Who founded Terem? And how, despite a severe tragedy, Terem continues to grow every year?

Portrait of the founder of Terem - a man with a beard and glasses smiling

The Founder

Every great idea starts with a visionary. Rabbi Dr. David Appelbaum, former ER director at Shaare Zedek and head of Jerusalem's mobile intensive care units, noticed the ER overload and proposed a brilliant solution: creating an alternative for non-life-threatening cases that don't require hospitalization.

Dr. Appelbaum speaking next to his partners on a podium for the opening of the Terem Center in Romema

Establishing Terem

In 1989, Dr. Appelbaum, with Dr. Yosef Jamal, Dr. Michael Baum, and other partners, opened the Terem Center in Romema, Jerusalem. Word spread quickly, and thousands sought care for various medical issues— from injuries and pains to chronic diseases and terror attack victims.

Image of Terem members

Expanding Terem

In the following years, Terem expanded, opening new centers in Jerusalem and surrounding areas like Ma'ale Adumim, Modiin, and Beit Shemesh. It also established a primary and family care center in Jerusalem, solidifying its role as a go-to for various medical needs when health funds are closed.

Dr. Appelbaum and his daughter

Tragedy

On September 9, 2003, tragedy struck the Terem family. The beloved founder, Dr. Appelbaum, and his daughter Nava were killed in a suicide bombing at Café Hillel in Jerusalem, the day before Nava's wedding. Dr. Appelbaum, an expert in mass casualty events, tragically became a victim of one.

Speaker on Podium announcing the opening of a Terem clinic

Continuing the Legacy

Despite the immense pain, the founding partners and senior management continued to develop the Terem centers, staying true to Dr. Appelbaum's medical legacy. New centers opened in and outside Jerusalem, existing centers moved to new facilities, operating hours expanded, and services increased. Today, we handle nearly 1,000,000 medical visits annually.

Terem’s Achievements

Terem leads in providing professional emergency medical care. One of Terem’s greatest successes is in reducing visits to public emergency rooms in Israel and its technological capabilities.

Reducing ER Visits

Wherever a Terem center opens, we significantly reduce the heavy load on emergency rooms and hospitals, thanks to the trust of our patients.

Economic Savings

We've reduced heavy emergency room costs, benefiting local health economics and relieving the financial burden on health funds and government health budgets.

Efficiency

To reduce wait times, 90% of patients are triaged within 15 minutes, and 70% are discharged within 60 minutes using our unique flow system.

Innovation

Terem's information systems incorporate advanced decision-support systems, allowing doctors to consult with specialists and receive online guidance and feedback, thereby improving medical care.

Information Technology

The information system, developed over a decade ago by Dr. Nahum Kowalski Z”L, is specially designed and continuously updated to manage urgent care centers effectively.

Unique Information System

Terem's "Parpar" system connects all medical and administrative data through a large virtual activity center. In real-time, medical records include various test results and the capability for specialist consultations.

“A 2009 Ministry of Health study in Jerusalem shows Terem’s impact on reducing ER visits in Jerusalem due to its extensive network. Since then, Terem has achieved similar results in other regions, consistently alleviating ER burdens wherever it operates, demonstrating its ongoing effectiveness in reducing hospital loads.”

Source: Ministry of Health’s Emergency Room Visits Report 2009, adjusted for age and visits to ERs in East Jerusalem.

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